We had a warm spot on the kitchen floor and a water bill that doubled overnight, which turned out to be a slab leak under our 1920s bungalow. The crew was out within the hour, found the wet area, and dried the subfloor without ripping up all our original oak. Careful, honest, and they walked us through every step.
About us
The San Gabriel Valley trade behind SOS Restoration
Local, IICRC certified, and answering the phone around the clock. Here is who arrives when an older Pasadena home takes on water.
Who we are
Your local Pasadena water damage crew
SOS Restoration is a locally run water damage restoration trade seated in Old Pasadena. When water floods a home, a real person answers the phone, live, any hour of the day or night.
Our crews respond across Pasadena and the west San Gabriel Valley, so we are usually on-site in 30 to 60 minutes. From a Craftsman bungalow in Bungalow Heaven to a mid-century home in Hastings Ranch, we get there fast, and we treat your home the way we would treat our own.
15+
Years serving the San Gabriel Valley
6,000+
Properties restored
30 to 60
Minute response, day or night
4.9★
From 152 reviews
What we do
We handle every stage of a water loss under one roof, so you only ever make one call. That starts with emergency water extraction and structural drying, and runs through mold remediation, sewage cleanup, storm and debris-flow cleanup, and slab leak and burst pipe cleanup, all the way back to the way your home was before. One crew stays with the job from the first pump to the last dry moisture reading.
Why Pasadena homeowners call us
Every technician is IICRC certified in water damage restoration and applied structural drying, so the work is done to a real standard and not by guesswork. We are insured for the work we do. We document the damage with photos and daily moisture readings and bill your carrier directly, so you can deal with the loss and not the paperwork. And the crew at your door is a real local team, not a call center in another state.
Built for older Pasadena homes and foothill weather
We are built for the way water shows up here. Much of the city is Craftsman bungalows and mid-century homes, where aging galvanized and cast-iron lines split behind the walls and copper supply lines corrode inside the slab. Homes at the base of the San Gabriels take on foothill runoff and, after the 2025 Eaton and 2020 Bobcat fires, mud and debris off the burn scars. Winter atmospheric-river storms and hard water round out a set of local patterns we plan our response around, so the damage gets stopped before it spreads.
How we work
The way we work a Pasadena water loss
We answer the phone ourselves
A real person picks up, day or night, and a crew heads your way. No call center in another state.
Certified drying, not guesswork
IICRC certified crews take daily moisture readings and dry to a real standard before the gear comes out.
We handle the insurance paperwork
We document the damage with photos and readings and work with your carrier so the claim keeps moving.
We know these old Pasadena homes
From galvanized pipes to slab foundations and foothill runoff, we know how water moves here.
Certified & insured
Certified technicians, local hands
The work is done to an industry standard, not by guesswork, and we are insured for the job.
IICRC CertifiedWRT and ASD
EPA GuidanceMold and moisture
BBB AccreditedLocal reputationInsuredCertified technicians
California has no state license for water mitigation, so we show what matters: IICRC certified technicians and full insurance for the work we do.
Coverage
We cover Pasadena and the west San Gabriel Valley
Seated in Old Pasadena, we respond across the city and the foothill towns, from Altadena to San Marino, South Pasadena, Arcadia, and Sierra Madre.
Old PasadenaPlayhouse DistrictSouth Lake AvenueBungalow HeavenMadison HeightsHastings RanchUpper Hastings RanchChapman WoodsLinda VistaSan Rafael HillsLower Arroyo SecoCrown CityAltadenaWest AltadenaSan MarinoSouth PasadenaArcadiaSierra MadreLa Canada FlintridgeMonroviaSan GabrielTemple CityAlhambraEagle RockHighland Park
This is a sample of the areas we cover. Anywhere in Pasadena and the west San Gabriel Valley, call and we confirm a time.
Reviews
Pasadena neighbors, in their own words
4.9/5
Based on 152 reviews
Trusted across Pasadena and the San Gabriel Valley since 2009.
A February storm drove rain under our old tile roof and it came through the living room ceiling two rooms away from the actual leak. They tarped it, dried the ceiling, and saved most of the plaster. Fast to arrive and they kept us updated the whole time.
The spring atmospheric river pushed water into our lower level faster than our pumps could handle. This team extracted it the same night and had dryers running by morning. Professional and calm when we were anything but.
After the fire up the hill, the first big rain sent mud and ash down into our garage and side yard. They handled the cleanup with real care, documented everything for our claim, and never made us feel rushed. Grateful for steady help during a hard stretch.
A corroded galvanized pipe let go inside a wall while we were away and soaked the hallway. They found moisture we could not see, dried it properly, and treated the area so mold never took hold. Fair and thorough.
Heavy foothill runoff backed our line up and we had a mess in the downstairs bathroom. The crew treated it as the health hazard it was, cleaned and sanitized everything, and got the smell out completely. Would call again.
Open 24/7, day or night
Bring your home back to dry
Water sitting means damage growing. Call SOS Restoration and a Pasadena crew is on the way, 30 to 60 minutes out.
(626) 314-6471One call brings a Pasadena crew to your door, any hour